Terms & Conditions

A 30% non-refundable or transferable deposit and a letter of confirmation is required as confirmation of your booking. The balance needs to clear our account twenty one days days prior to the function.  By payment of a deposit you are accepting our terms and conditions.

Payments made by credit card are subject to a 3% bank charge.

In the event of a cancellation any costs incurred by us will be charged to the client. In the case of marquees the full balance is payable if cancelled within 90 days of the hire period.

Wedding or marquee co-ordination and pre-payments are not refundable if the wedding or event is cancelled.

If a wedding is cancelled within four months the full cost will be due.

Our prices are based on a minimum of sixty guests. For functions less than sixty guests we reserve the right to alter our prices.

Quotes are based on the timings given.  If timings alter this may affect our prices

Prices may be increased if the numbers originally quoted for drop by more than 10%.

Wedding quotations are based on a mid-afternoon ceremony, an hour and a half drinks reception, half an hour for speeches, with staff leaving after the meal. This is approximately 8 hours.  For earlier ceremonies which require an increase in staffing hours there will be a surcharge.

It is the client’s responsibility to provide adequate insurance cover for marquees and hired equipment.

For weddings and large functions we require 28 days notice for final numbers. We require confirmation of any vegetarian or special dietary requirements at this point.

Karen Rhodes Catering accepts no responsibility for any injuries resulting from the non-disclosure of allergies/dietary requirements by the client.

The Company reserve the right to cancel, alter or delay any booking/event without refund where forced to do so by circumstances beyond our control, such as serious illness, severe weather or any circumstances which would subject the Company or any of its employees or any of its participants to danger.

All breakages and loss of equipment are charged at cost.

Any client’s wine in storage for chilling or whilst being transported is not covered under our insurance.

The provision of a licensed pay bar does not permit serving clients own drinks once the bar has opened and any opened bottles will be removed and stored for collection after the wedding/event.

All our menus are subject to the seasonal availability of certain items.

Due to current Food & Hygiene regulations and insurance liability restrictions we are unable to leave any food items following a function or serve any food items that are not prepared or supplied by us apart from a sponge or fruit wedding cake.

We do not stay on to run a bar when clients are providing their own evening food

We offer tastings mid-week during our off peak season (January/February/March).  This is an opportunity to try your chosen menu i.e. one starter, one main and one dessert. We cannot offer a range of foods for tastings.

Any email offers are subject to certain conditions.  Please check with us if you qualify.

All our prices are subject to VAT at the current rate.